Update Ticket

Update a support ticket.

Endpoint

INFO

PUT /api/v1/dashboard/tickets/{ticket}

Headers

Header	Value	Required
Content-Type	application/json	Yes
Accept	application/json	Yes
Authorization	Bearer {token}	Yes

Path Parameters

Parameter	Type	Description
ticket	integer	Ticket ID

Request Body

Parameter	Type	Required	Description
priority	string	No	Priority level
category	string	No	Ticket category
assigned_to	integer	No	Assign to user ID

Example Request

curl -X PUT https://api.daakey.com/api/v1/dashboard/tickets/1 \
  -H "Content-Type: application/json" \
  -H "Accept: application/json" \
  -H "Authorization: Bearer {token}" \
  -d '{
    "priority": "critical",
    "assigned_to": 3
  }'

Response

Success (200)

{
  "success": true,
  "message": "Ticket updated",
  "data": {
    "id": 1,
    "reference": "TK-2024-00001",
    "priority": "critical",
    "assigned_to": {
      "id": 3,
      "name": "Senior Support"
    },
    "updated_at": "2024-01-15T12:00:00Z"
  },
  "request_id": "uuid",
  "timestamp": "2024-01-01T00:00:00.000Z"
}